Lock Picks Direct is a certified retailer of SouthOrd Lock Picks.
How To Order Lock Picks and Lock Picking Tools
Orders can be paid by Credit Card, Check or Money Order (in U. S. Dollars). Telephone orders can be placed between 10:00 AM and 6:00 PM EST at 407.421.4319
Orders sent via regular mail should be addressed to LOCK PICKS DIRECT 945 E. Altamonte Drive ALTAMONTE SPRINGS FL 32701 USA.
Any orders paid by credit card, in which the shipping address differs from the billing address, require that a photocopy of the credit card and a driver's license (or other "official" identification) be faxed, emailed, or included with the order form.
Please, contact us with any questions you may have -- we want to hear from you.
Return Policy
With the following exceptions, any product may be returned for any reason, if in new condition and unopened (including manufacturers packaging), for exchange, credit, or refund, within 30 days of the purchase date. Shipping charges are NOT refundable. Any item returned for exchange will incur additional shipping charges.
Exceptions
Opened lock picks and sets may be returned, if in new condition (unused), for credit to your account toward the purchase of another product, or for replacement if defective. Defective items returned for replacement will not incur additional shipping charges.
Books are not returnable. DVD's may be returned for replacement if defective.
Warranty
All SouthOrd products are warranted against defects in materials and workmanship for a period of 30 days unless otherwise noted. SouthOrd Electric picks are warranted for six months and the SouthOrd MAX Lock Picks come with a LIFETIME WARRANTY.
The LAT-17 Snap Gun now comes with a LIFETIME WARRANTY.
This warranty does not cover abuse or normal wear of the tools.
Shipping
For our US customers: We normally ship by USPS Priority Mail.
Privacy Policy
Our privacy policy is simple...we share your information with no one unless ordered to do so through the legal system.
Buyer Responsibility It is the responsibility of the buyer, and not Lock Picks Direct, to ascertain and obey all applicable local, state and federal laws in regard to possession and use of any item ordered. Consult your local and state laws before ordering if you are in doubt. Absolutely No Sales To Minors! Therefore, orders paid by money order require proof of age, ie. copy of driver's license or birth certificate. By placing an order, the buyer asserts that the products ordered will be used in a lawful manner and that he/she is of legal age. By placing an order for locksmithing tools, the buyer asserts to be, without fraud or deception, a bonafied member of the locksmithing industry, or other qualified personnel.
ABSOLUTELY NO SALES TO MINORS
Lock Picks Direct
945 E. Altamonte Drive
ALTAMONTE SPRINGS FL 32701
407.421.4319
sales@lockpicksdirect.com
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